Who we are. Knitferatu, gothic knitwear knitted to order in Italy. Contact: kvlt@knitferatu.com.
What we collect. When you place an order: your name, email, phone, shipping address and the items you bought. That is it. We do not run advertising trackers, we do not sell data, and we do not profile you.
Payments. Card and wallet payments are processed entirely by Stripe. Your payment details never touch our servers. Stripe's privacy policy applies to the payment step.
Why we process your data. To knit your piece, ship it, send you the tracking, and answer your messages (contract performance, art. 6.1.b GDPR). Order records are kept as required by Italian tax law.
Your rights. Access, rectification, deletion, portability, objection: write to kvlt@knitferatu.com and we will act within 30 days. You can lodge a complaint with your local data protection authority.
Cookies. This site uses no advertising or profiling cookies. Your cart is stored locally in your own browser and never leaves it until checkout.